Under The (British) Consumer Protection (Distance Selling) Regulations 2000, you have the right to cancel a contract within seven days – starting from the day after you take delivery of the goods (a “cooling off” period). You have the right to cancel for any reason without penalty.
If you wish to cancel, please write to us or email clearly stating your full details including order date and cancellation instructions. To cancel the contract, you must give us notice within seven working days starting from the day after you take delivery of the order. Please include a short note explaining why you chose to return the goods.
Once you have cancelled the contract, you have a legal “duty of care” to take good care of the goods. You must return the goods, even if they are “used”, to us at your expense to the address below.
Refunds will be made within 30 days of receipt of the notice of cancellation.
Zedphones Ltd (DEEPsound) 91 Upper Brook St, Winchester SO23 8DG, United Kingdom